Women Business Leaders

Carol Tomé

By A Staff Writer | Updated 14 Sep, 2024

Name: Carol B. Tomé

Current Position: CEO of United Parcel Service (UPS)

Education:

  • Bachelor’s degree in Communication from the University of Wyoming.
  • Master of Business Administration from the University of Denver.

Career Highlights:

  • Leadership at UPS: Appointed CEO of UPS in 2020, bringing extensive financial and business acumen to the role.
  • Focus on Strategic Growth and Innovation: Known for her focus on strategic growth, global logistics innovation, and enhancing UPS’s global delivery network.
  • Extensive Experience in Corporate Finance: Prior to joining UPS, Tomé had a significant career at The Home Depot, serving as Chief Financial Officer and Executive Vice President.

Leadership Style and Philosophy:

  • Emphasis on Operational Efficiency and Customer Service: Advocates for operational excellence, efficiency in logistics, and superior customer service.
  • Commitment to Sustainable Practices: Prioritizes sustainability and responsible business practices in UPS’s operations.

Key Achievements:

  • Driving Global Logistics Innovation: Instrumental in advancing UPS’s logistics capabilities and implementing innovative delivery solutions.
  • Enhancing UPS’s Global Network: Focused on strengthening UPS’s global delivery network and expanding its market presence.
  • Promoting a Culture of Inclusion and Innovation: Advocates for a corporate culture that values diversity, inclusion, and continuous innovation.

Challenges:

  • Adapting to Evolving Market Dynamics: Navigated challenges related to the rapidly evolving logistics and delivery industry, especially in the context of e-commerce growth and global trade dynamics.
  • Balancing Innovation with Efficiency: Focused on integrating technological innovations while maintaining operational efficiency and cost-effectiveness.

Legacy and Impact:

  • Innovative Leader in Global Logistics: Carol Tomé’s tenure at UPS is marked by her commitment to enhancing global logistics services, driving strategic growth, and fostering innovation in the delivery and logistics industry.
  • Role Model for Women in Leadership: Her ascent to the CEO position at UPS serves as an inspiration for women in leadership, demonstrating effective corporate stewardship and strategic decision-making.

Philanthropy and Social Involvement:

  • Advocacy for Business and Community Development: Actively involved in initiatives that promote business innovation, community development, and sustainability.

Awards and Recognitions:

  • Recognized as a prominent leader in business and logistics by various industry publications.
  • Honored for her contributions to corporate leadership, logistics innovation, and community engagement.

Personal Interests:

  • Passionate about Sustainable Business Practices: Deeply committed to promoting sustainable and responsible business practices in the logistics and transportation sector.

As CEO of United Parcel Service, Carol Tomé’s leadership represents a blend of strategic vision, operational excellence, and a commitment to innovation and sustainability. Her efforts have not only propelled UPS forward in a competitive market but also established her as a key figure in the global logistics and transportation industry.